II.C.7(d) Confidentiality Agreements

The institution should protect the confidentiality of customer and institution information. A breach in confidentiality could disclose proprietary information, increase fraud risk, damage the institution's reputation, violate customer privacy and associated rights, and violate laws or regulations. Confidentiality agreements can be used to put all parties on notice that the financial institution owns its information, expects strict confidentiality, and prohibits information sharing outside of that required for legitimate business needs. Management should obtain signed confidentiality agreements before granting employees and contractors access to IT systems.

 

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II.C.7(c) Segregation of Duties
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II.C.7(e) Training