Groupware

Project management tools also include groupware, sometimes referred to as collaboration software. Groupware consists of software applications that facilitate communication and data exchange between working groups. The products combine email, calendar, conferencing, and document-management functions to enhance productivity. Typically the products are employed in local- or wide-area networks because internal documents are easier to update than those distributed in HTML formats over the Internet. However, Internet based products that take advantage of more robust protocols such as XML are becoming increasingly available.

Note: When assessing the effectiveness of project management tools, examiners should verify the effectiveness and accuracy of the input process and evaluate the complexity of project plans. Entering poorly defined requirements or unrealistic expectations into planning tools defeats the purpose of trying to develop realistic goals. Overly complex plans may limit effectiveness because they can be difficult to understand and maintain.

 

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