Welcome » IT Booklets » Supervision of Technology Service Providers (TSP) » Appendix A: URSIT » Component Ratings Definitions
Each performance or component rating also ranges from 1 through
5, with 1 representing the highest and 5 the lowest rating. Each
functional area of activity (audit, management, development and
acquisition, and support and delivery) must be evaluated to
determine its individual performance rating.
Each performance or component rating is described as
Component 1-Strong performance: Performance
that is significantly higher than average.
Component 2- Satisfactory performance:
Performance that is average or slightly above and that provides
adequately for the safe and sound operation of the data center.
Component 3-Less than satisfactory: Performance
that exhibits some degree of supervisory concern due to a
combination of weaknesses that may range from moderate to
Component 4-Deficient: Performance that is in
an unsafe and unsound environment that may impair the future
viability of the entity.
Component 5-Critically deficient: Performance
that is critically deficient and in need of immediate remedial
attention. The financial condition of the service provider is poor
and failure is highly probable due to poor operating performance or