Welcome » IT Booklets » E-Banking » Introduction
This booklet, one of several comprising the FFIEC Information
Technology Examination Handbook (IT Handbook), provides guidance to
examiners and financial institutions on identifying and controlling
the risks associated with electronic banking (e-banking)
activities. The booklet primarily discusses e-banking risks from
the perspective of the services or products provided to customers.
This approach differs from other booklets that discuss risks from
the perspective of the technology and systems that support
automated information processing. To avoid duplication of material,
this booklet refers the reader to other IT Handbook booklets for
detailed explanations of technology-specific issues or
Examiners may use the examination procedures and request letter
items included in this booklet in appendix A to review risks in the
electronic delivery of financial products and services. These
procedures address services and products of varied complexity.
Examiners should adjust the procedures, as appropriate, for the
scope of the examination and the risk profile of the institution.
The procedures may be used independently or in combination with
procedures from other IT Handbook booklets or from agency handbooks
covering non-IT areas.