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Organizations should establish appropriate documentation
standards. Documentation consists of detailed descriptions and
explanations of technology applications, systems, and procedures.
Documentation enhances a user's ability to use, review, or modify
the applications, systems, and procedures. Management should
maintain documentation for all technology resources, including
nontechnical policy and procedural guidance, and technical
information such as hardware and software configurations, and
system and application source codes. The quality and quantity of
the documentation should be commensurate with the characteristics
and risks of the associated resource. For example, high risk
applications should be more formally documented than applications
that are considered low risk by the organization.
Development and acquisition project documentation should include
project requests, feasibility studies, project plans, testing
plans, etc. System documentation, which focuses on system analysis
and design, should include system concept narratives, data flow
charts, and database specifications. Application documentation
should include application descriptions, programming flowcharts,
and operations and user instructions.